Privacy Policy

The Effective Date: 01 March 2025
Applicable To: cornerstonemedical.co.za

By using this website, you acknowledge that you have read and understood this Privacy Policy.

Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the Protection of Personal Information Act (POPIA) of South Africa and the General Data Protection Regulation (GDPR) where applicable.

Information We Collect

We may collect the following types of personal information when you interact with our website:

  • Personal Identifiable Information (PII): Name, email address, phone number, and any details you provide via contact forms, registrations, or newsletters.
  • Usage Data: IP address, browser type, pages visited, time spent on the site, and referring websites.
  • Cookies and Tracking Technologies: To improve your experience and analyze site usage.

How We Use Your Information

We use your personal information for:

  • Providing and improving our website services.
  • Responding to inquiries and customer service requests.
  • Sending marketing or promotional content (only if you opt-in).
  • Analyzing website traffic and user behavior.
  • Ensuring security and preventing fraud.

Legal Basis for Processing

We process your information based on:

  • Your Consent – When you voluntarily provide information.
  • Legitimate Interests – To improve services, security, and website functionality.
  • Legal Obligations – When required by law or regulatory bodies.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. However, we may share your information with:

  • Service providers and third-party partners assisting with website functionality, hosting, or analytics.
  • Legal authorities if required by law or to protect our rights.
  • Third-party plugins such as Google Analytics, payment gateways, and security software.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. By using our site, you consent to our use of cookies. You can manage cookie preferences in your browser settings.

Data Security

We implement security measures to protect your personal data. However, no online system is 100% secure, and we cannot guarantee absolute security.

Your Rights (Under POPIA & GDPR)

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for data processing.
  • Object to direct marketing.
  • Request data portability (GDPR users).
  • Lodge a complaint with the Information Regulator of South Africa.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date”.

Contact Us

If you have questions about this Privacy Policy, contact us at:
Cornerstone Family Medical Practice
admin@cornerstonemedical.co.za
Shop 13 Alberton Mall
50 Voortrekker Street
New Redruth
Alberton
1450